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How do I change my EFT giving?

Please contact our Finance Office at (866) 547-2460, or financeusa@ntm.org. Please let us know if you change banks, so you can continue your involvement. You can also make changes such as adding a missionary's ministry or a project, or increasing or decreasing the amount you give.

Can I set up EFT giving online?

For your protection, we require your signature before we begin transferring money from your bank account. Therefore, we ask that you print out the EFT form and either mail it or fax it to us.

Can I give quarterly or annually by EFT?

Automatic contributions are available only for monthly gifts. You may choose to have contributions deducted on the 5th or 20th of the month.

When will monthly contributions be deducted from my account?

You may choose to have contributions deducted on the 5th or 20th of the month. They will never be deducted before those dates. They may be deducted a few days later if the date falls on a weekend or bank holiday, or if the bank delays in debiting your account.

What if you make a mistake?

Please contact our Finance Office at (866) 547-2460, or financeusa@ntm.org and we will promptly correct any error.

How do I find out my financial institution routing number?

The most reliable way to find out the correct routing number is to contact your financial institution and ask.

How do I find out my donor number?

Filling out this line on the form is optional. We will be glad to look up your donor number if you do not know yours. If you have not donated to Ethnos360 before, you will not have a donor number yet. If you are a current donor, that number is printed on each monthly receipt. If you have given to Ethnos360 before but cannot locate a receipt, you can simply leave the line blank and we will look it up.

How do I find out my missionary's account number?

Filling out this line on the form is optional. We will be glad to look up the missionary’s account number for you. If you are a current donor, that number is printed on each monthly receipt.

How will I keep track of my gifts if you're deducting them automatically?

You will continue to receive monthly receipts and a year-end receipt for tax purposes.

Why should I choose EFT over recurring credit card gifts?

You should choose the method for giving that best serves you. Many donors choose EFT when they learn that credit card transaction fees — roughly 3 percent of each gift — are charged to missionary accounts. (Partners still receive a tax-deductible receipt for the full amount of the gift.)

Why should I choose EFT over my bank's bill-pay service?

You should choose the method for giving that best serves you. While bill-paying services provide you with similar benefits to EFTs, they are more time-consuming and costly for Ethnos360 to process. Because bill-pay service checks arrive without the mail-in portion of your monthly receipt, each one must be processed by hand, a process that often takes longer than processing a check, and far longer than processing an EFT contribution. In addition, banks charge the check processing fee, which is higher than the EFT fee. Giving by EFT instead of a bill-pay service frees resources for ministry.

What if I have other questions?

Our Finance Department will be glad to help you with any other questions you have about automatic bank transfers or the form, or clarifications to any of the information on this page. Please call (866) 547-2460, or e-mail financeusa@ntm.org.

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